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Customer Support and Service

Customer service is our number one concern here at Gator Security.  Whether we installed your security system or not, our helpful support staff has the knowledge and resources to restore your services. We know accidents happen and mother nature is unforgiving, which is why our support team is at your disposal 24/7.

Phone Support

Our support techs are available Monday - Friday from 8:00am - 5:00 pm. After hours for emergencies to assist you with these types of questions and problems: 

  • Common System Questions

  • Setting up mobile viewing on any device

  • Camera's not functioning or viewing properly

  • Assistance with remote support

  • Network not responding


Call us at (800) 676-1580 or submit a support ticket here.

Remote Support

As an added service, we offer immediate assistance via remote service. Simply click the link below and follow the techs instruction.



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